Shipping & Delivery – High QLO

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Shipping Fee:

FREE Shipping on all orders.

Countries and Regions We Can Ship To:

All items on our store come with shipping within the contiguous United States. We regret to inform you that we cannot ship to Hawaii, Alaska, Puerto Rico, Guam, U.S. Virgin Islands, Military APO/FPO addresses, or P.O. boxes.

Standard Shipping:

3-45 working days for most districts
• 1-2 days to process the order
• 7-15 days for craftsmen to customize it by hand
• 12-13 days to arrive at the Long Beach port in the United States.
• 7-13 days truck delivery. Truck companies don't deliver on weekends.
( Please be advised to answer calls from our truck company. )

How to Track Your Order:

Once your order is picked up by the truck company, a tracking number will be emailed to you. Tracking information will be updated one business day (excluding weekends). If you haven’t received it, please don’t hesitate to contact us.

Tips:

We support a 90-day return and exchange policy.

Our customer service is available 24/7 to assist you at any time.
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